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Bylaw Enforcement
The City of Campbell River's Bylaw Enforcement Officers help ensure compliance with the City's bylaws. Our officers strive to first inform and educate the public on bylaw requirements. If necessary, they may issue a bylaw ticket.
Make a Complaint
If you believe you have witnessed a bylaw violation, you can make a complaint to the City. Below are common bylaw violations, the related bylaw and the appropriate contact.
When making a complaint, please be prepared to include the following information with your complaint:
- Name of complainant
- Address, telephone, and / or email address
- Location or address of bylaw contravention
- Detailed description of complaint (including time / date if applicable)
We do not accept anonymous complaints. Your identity will remain confidential at all times, except when necessary for court evidence.
Animal Control Violations
Animal Control Bylaw [PDF/1.2MB]
Common animal control violations include:
- impounded dogs
- barking dogs
- dogs at large
- dogs off leash
- unlicensed dogs
- vicious dogs / dog attacks
- urban hens
To make a complaint related to animal control, contact 236-472-1013.
Public Nuisance Bylaw Violations
Public Nuisance Bylaw [PDF/704KB]
Common public nuisance violations include:
- unsightly premises
- intersection vision clearance
- noise
- graffiti
- odour
- public disorder
To make a complaint related to a public nuisance, call 250-286-5776 or email bylaw@campbellriver.ca.
Building or Sign Bylaw Violations
Common building related violations include:
- building without a building permit
- building contrary to Provincial Building Code
Violations may also be related to the Sign Bylaw [PDF/245KB], such as:
- signs on City property
- remote signage
- signs without a permit
To make a complaint related to the building or sign bylaws, contact 250-286-5725.
Business Licence Bylaw Violations
Business Licence Bylaw [PDF/168KB]
A common violation relating to the business licence bylaw is operating a business without an active business licence.
To make a complaint related to the Business Licence Bylaw, call 250-286-5776 or email bylaw@campbellriver.ca.
Environmental Protection Bylaw Violations
Environmental Protection Bylaw [PDF/583KB]
Common environmental protection violations include:
- watercourse protection
- eagle trees
To make a complaint related to the Environmental Protection Bylaw, contact 250-286-5725.
Traffic and Highways Regulation Bylaw Violations
Traffic and Highways Regulation Bylaw [PDF/1.9MB]
Common traffic and highway violations include:
- parking regulations
- snow removal
To make a complaint related to the Traffic and Highways Regulation Bylaw, call 250-286-5776 or email bylaw@campbellriver.ca.
Zoning Bylaw Violations
Common zoning violations include:
- non-permitted use
- building contrary to setbacks
- home based business
- off-street parking requirements
To make a complaint related to zoning violations, contact 250-286-5725.
Municipal Bylaw Tickets Violations
If you receive a Bylaw Ticket, you can pay it by mail, in person or online.
Visit Online Services for information on paying your bylaw ticket online.
If you pay by mail, do not send cash in the mail. A receipt will not be mailed back to you. You can send your cheque or money order payable to City of Campbell River at the following address:
- City of Campbell River
301 St. Ann’s Road
Campbell River, BC V9W 4C7
If you choose to pay in person, you can do so at the same address as above during regular business hours.
A copy of the ticket must accompany the payment or a note giving enough information for the ticket to be identified and your payment to be applied to the correct ticket, including the following information
- the ticket number
- your full name and mailing address
- the date of the offence
- the bylaw name and section of the offence
Disputing a Ticket
If you wish to dispute your ticket, you can mail your dispute notice by mail to:
- City of Campbell River
Bylaw Enforcement Department
1302 Shoppers Row, Campbell River, BC V9W 2E1
You have 14 days from the date of service to dispute.
If you mail your dispute, it must be postmarked on or before the 14th day from the date of service of the ticket. If you do not provide the details about the ticket, the notice of dispute may not provide enough information, and you may be deemed to not have disputed the described offence. You may deliver your dispute in person to the above address.
If you dispute the allegations in the ticket, you or your agent will have to attend the Provincial Court of British Columbia for a hearing.
Once you dispute a ticket, you will receive a notice in the mail from the Provincial Court Registry telling you the time and location for your hearing. If you fail to attend court on the indicated date, the ticket will be treated as undisputed, the fine will become immediately payable.