Payment Options

There are a number of ways to pay your property taxes in the City of Campbell River. Options include:

  • Cheque, money order or debit card, in person at City Hall.
  • Cheque or money order by mail or courier to City Hall:
    City of Campbell River, Tax Department
    301 St. Ann’s Road
    Campbell River, BC V9W 4C7
    Mail must be received by 4:30 p.m. on the due date to avoid a 10 per cent penalty. Mail lost or delayed by the post office will receive a penalty.
  • Credit card, online or in office, subject to a two per cent fee.
  • Through your financial institution, in person or through online banking (please allow banks two to three business days to process payments).
A 10% penalty will be applied on all outstanding current tax balances and on any payments received after the due date. Penalties are also applied to any balance owing due to an unclaimed Home Owner Grant.
 

If you have sold the property, please return your notice to City Hall.

Paying Online

You can pay online with your credit card by using the City's online payment tool. To learn more and register head to:

Online Services

Paying Online Through Your Bank

When paying online through your bank or financial institution, you pay your property taxes the same way you would pay another bill, like a credit card. To do so, you'll need your eight digit folio number from your Property Tax Notice.

  1. With your folio number, log into your online banking system and proceed to Bill Payment.
  2. Add the City of Campbell River as a payee (see table below)
  3. Use your folio number as your account number. If your folio number is shorter than the required number, insert zeros at the start of the number. If your bank does not accept a period in your number, omit it.
  4. Once the City is set up as a payee, you may head to Pay Bills and make a payment on your tax account. Keep the confirmation number from your bank as confirmation of payment. The City does not issue receipts for online payments.

City Payee Name and Number by Financial Institution

Financial InstitutionPayee NamePayee Number
Credit UnionCampbell River, City954
TD Canada TrustCampbell River (City Of) Tax2819
TangerineCity of Campbell River54119
HK BankCity of Campbell River Tax100225
Royal Bank or RBCCity of Campbell River Taxes2641
CIBCCampbell River (City Of) Tax1639
Scotia BankCampbell River (City)Tax2197
Bank of MontrealCampbell River, City of Tax1663525

Checking Your Payment Online

You can check your payment status online. To do so, you'll need an account with our online services portal:

Online Services

To set up an account, you will need:

  • a valid email address
  • a telephone number
  • a password
  • a security question and answer
  • the access code and folio number from your property tax notice

Once you have an account, you can:

  • view transaction details and current balance
  • check the status of your home owner grant
  • sign up for paperless eBilling

Pre-Authorized Withdrawals

Pre-Authorized Withdrawals (PAWS) are a way to make monthly payments towards the upcoming year's property taxes. Payments are made automatically from your bank account on the 10th day of each month. This starts in August and ends in May.

You may enrol in PAWS at any time. The monthly payments are prorated to reflect your start date.

An annual tax notice will be mailed to you at the end of May each year and show your current year’s taxes less the total prepayments and interest earned. The balance owing will be withdrawn from your account on the tax due date in July of each year.

To enrol in the program:

The withdrawals will commence on the 10th of the following month after the application is received. The agreement carries on each year until you provide notice to cancel it.

Remember:

  • All outstanding property taxes must be paid in full prior to joining the PAWS program.
  • Between August and May, 10 equal monthly instalments will be made by automatic deduction from the pre-authorized account.
  • The difference between the prepaid amount, plus the interest earned, and the actual taxes levied will be payable (and automatically withdrawn) on the tax due date in July of the current year.
  • The taxpayer is responsible for claiming the Home Owner Grant (if eligible) by the tax due date.
  • The Collector reserves the right to cancel the privilege of participation in the program due to multiple dishonoured payments with written notice.
  • A taxpayer participating in the program may withdraw from the program at any time. The amount paid to date will remain in the tax account.
  • There are no refunds for tax prepayments.

PAWS FAQs