In the event of a snow storm, the City is responsible for clearing snow off the City roads. The City's snow and Ice Management Policy aims to keep roads safe and passable as consistently and cost-effectively as possible. 

Snow Clearing from Roads

During ice or snow conditions, the City follows its Snow Removal and Ice Control Policy. This policy:

  • Establishes an acceptable balance between the community's transportation and safety needs and its financial capacity;
  • Ensures that City transportation infrastructure is managed appropriately during snow and ice conditions; and
  • Provides consistency in the provision of different levels of service throughout the community.   

People who need fire, ambulance or police help in an emergency should call 911. If necessary, emergency responders will arrange for assistance with access in snowy conditions.  

Snow clearing from sidewalks

Generally, it is the responsibility of the owner or occupier of the property fronting the sidewalk to clear the sidewalk of snow, as per the City’s “Traffic and Highways Regulation Bylaw.”

City crews clear sidewalks and stairs at City facilities. Designated bus stops will be cleared by City crews in the event of a major snowfall.

The bylaw states:

"Owners or tenants of all Commercial, Industrial and Institutional premises are required to clear snow and ice from the sidewalks abutting their premises by 10:00 AM on any day that the premises are open to the public.

Owners or managers of all Multi-unit Residential premises are required to clear snow and ice from the sidewalks abutting their premises by 10:00 AM on any day that the premises are occupied.

Owners or tenants of Single and Duplex Residences are requested to clear snow and ice from the sidewalks abutting their premises.

No person shall clear snow or ice from sidewalks abutting their premises and place it on a roadway, except where the removal of the snow or ice onto their premises is impractical.

Where snow and ice is required to be cleared from the sidewalks, these sidewalks will be inspected on a periodic basis, or upon a complaint being received by the City of Campbell River Bylaw Enforcement Officer. If a sidewalk has not been cleared, as required, a violation notice will be issued, and 24 hours will be given for the owner, manager or tenant to clear the sidewalk.

If the clearing has not taken place within the 24 hours the City will have the work done and actual costs will be charged to the owner of the property."

If you have any questions or concerns, please do not hesitate to contact:

City of Campbell River Dogwood Operations Centre at:

250-286-4033 or
385 South Dogwood Street, Campbell River, BC  V9W 8C8

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