Information relating to departments and services for the City of Campbell River.
- Administration/City Manager's Office
The Chief Administrative Officer/City Manager assists Council to establish its strategic direction for the City; promotes Council teambuilding; and acts as the liaison for the Mayor. The City Manager provides recommendations to Council that reflect relevant facts, options and professional opinion pertaining to issues considered by Council.
The City Manager is responsible for the overall operations and strategic direction of the City. Working with Mayor and Council to develop long-term plans and implement Council directives, the City Manager is responsible for development and implementation of Council's Strategic Plan. The senior management team (General Managers of: Corporate Services; Facilities and Supply Management; Operations; and Parks, Recreation & Culture) as well as the City Clerk and Fire Chief report directly to the City Manager.
- Asset Management
The Asset Management Department is structured to ensure that City facilities are operated and maintained in an efficient, cost-effective and sustainable manner that provides staff and the public a safe environment. The department also ensures consistent replacement, maintenance, and equitable assignment of vehicles within the general fleet, Airport fleet and Fire Department fleet. Asset Management also provides administrative support services to the Transportation, Utilities, and Parks departments.
- Bylaw Enforcement
- The goal of Bylaw Enforcement is to gain compliance with City regulatory bylaw requirements using the following means: inform, educate and as a last resort, enforce. Enforcement of Bylaws is complaint generated, with the exception of infractions regarding health or safety issues. Use the Bylaw Search to look for specific information on Frequently Used and Current Bylaws that reflect relevant facts, options and professional opinion pertaining to issues considered by Council.
- Capital Works
- The Capital Works Department has been established within the City's Facilities and Supply Management Division to provide consistent delivery of all the City's major capital projects.
Communications works with all City departments to help provide clear, consistent and complete information about City services for members of the public, the media and employees – and to encourage feedback. We welcome your questions or suggestions.
- The Financial Services Department manages the City's Financial Information System, which includes the provision of accounting services such as payroll, accounts payable, taxation, utility billings, investments, debt management, and general accounts receivable.
In case of emergency, telephone 9-1-1.
The Campbell River Fire Department responded to more than 2,000 emergency calls in 2011, including public assistance calls, motor vehicle accidents and structure fires.
Read below for a wide variety of information on the Fire Department including who we are, what services we offer and fire safety tips for you and your family.
- Human Resources
- The Human Resources Department is responsible for a variety of services including employment, recruiting and staffing, compensation, labour relations, training, occupational health and safety, and the development of human resources policies.
- Information Services
- The Information Services Department of the City of Campbell River is responsible for the electronic assets of the City. This includes the network infrastructure, servers, workstations and laptops, GIS and Business Systems.
- Land Use Services
For all development related activity within the community, the Land Use Services Department has evolved into a one-stop service department to assist you with your development proposal. By combining short and long-range planning with building, development engineering and business licensing responsibilities, the Land Use Services Department will be able to assist you with all aspects of your proposal. The Development Review Committee, made up of various departmental staff, meets every two weeks, and provides an opportunity for you to present your development proposal before submitting formal applications. To assess what applies to your proposal please set up an appointment for a pre-application meeting with the Land Use Services Staff who will be happy to assist you.
Email: : firstname.lastname@example.org
Mail: City of Campbell River, Land Use Services Department
- Legislative Services
- The office of the City Clerk provides administrative services to Council and its committees, to all City departments and to the citizens of Campbell River.
- The Parks Department is responsible for Strategic Parks Planning and Projects, Parks Maintenance and the Community Beautification Program.
- Property Management
- The Property Management Department handles all agreements pertaining to City-owned land and facilities such as leases, operating agreements, sale/purchase, right-of-ways and easements.
In case of emergency, please telephone 9-1-1 for assistance.
The RCMP Campbell River Detachment is located at 275 South Dogwood Street.
- Recreation and Culture
- The Recreation and Culture Department is responsible for the coordination of leisure and recreation programs, field bookings, culture activities and the supervision and rental of facilities included in the Sportsplex, Community Centre, Centennial Pool and Discovery Pier.
- Supply Management
Supply Management is a service department that is responsible for acquiring goods and services and managing the disposal of surplus materials for the City in an ethically professional and cost-effective manner. This department maintains a strict purchasing policy coupled with domestic and international trade agreements compliance and internationally recognized procurement practices.
Supply Management is also responsible for the disposal of surplus assets through channels established by the City’s asset disposal policy. In general, the City donates all low-value items to local charities.
- While all City departments are tasked with reducing their carbon footprint, the Operations Division through the Sustainability Department is responsible for the overall development and management of the City’s sustainability and carbon neutral efforts.
- The Transportation Department is responsible for the long term planning, operations and maintenance of the City’s road network, including roadways, sidewalks, traffic signals, street signs, crosswalks and bike routes.
- The Utilities Department is responsible for the overall coordinated management of the City's Water and Wastewater systems as well as the management of the curbside collection of garbage, recycling and yard waste.