CR > CityHall > City Departments

Here you will find information relating to all divisions, departments and services for the City of Campbell River. 

City Manager's Office 

The City Manager is responsible for the overall operations and strategic direction of the City. Working with Mayor and Council to develop long-term plans and implement Council directives, the City Manager is responsible for development and implementation of Council's Strategic Plan. The senior management team (General Managers of: Corporate Services; Facilities and Supply Management; Operations; and Parks, Recreation & Culture) as well as the City Clerk and Fire Chief report directly to the City Manager. 

The Corporate Services Division is located at City Hall and oversees finance services, human resources, information technology services and communications.

The Facilities and Supply Management Division operates out of City Hall and the Dogwood Operations Centre and is responsible for common services such as building maintenance, purchasing, asset management, fleet maintenance and replacement, and capital projects. The department's primary functions are that of:

     ·      Purchasing on behalf of all City departments;

      ·      Facility maintenance, upgrade and repair;

      ·      Capital projects;

      ·      Risk management;

      ·      Asset management;

      ·      Fleet management;

The Operations Division runs the following departments out of the following facilities:

    ·       The Land Use Services and Sustainability departments are based at City Hall.

·       The Transportation Department manages the road system from the Dogwood Operations Centre while airport operations are based from the Campbell River Airport. Public transit services are managed from City Hall in cooperation with BCTransit (Link), the Strathcona Regional District (Link) and the contracted operator (Watson & Ash);

·       The Utilities Department manages wastewater (both sanitary sewage and rainwater) out of the Norm Wood Environmental Centre and manages the community’s domestic water supply from the Elk Falls Water Quality Centre. 

·       Solid waste services including curb-side collection of recyclables, yard wastes and garbage is a contracted service managed from within City Hall.

The Parks, Recreation and Culture Division is responsible for the following departments: 

·       The Parks Department maintains the city's parks, sports fields, open spaces and cemeteries.  The Department also is responsible for park and open space design and oversees all Parks' capital projects and is based out of the Dogwood Operations Centre.

·       The Recreation and Culture Department provides recreation and cultural infrastructure and programs, based out of the Community Centre, Sportsplex and Centennial Pool.

Other City facilities include the Fire Halls and RCMP detachment.

Communications
Utilities
The Utilities Department is responsible for the overall coordinated management of the City's Water and Wastewater systems as well as the management of the curbside collection of garbage, recycling and yard waste.
Dogwood Operations Centre

Working in consultation with Land Use Services and Facilities and Supply Management, Dogwood Operations Centre is responsible for the maintenance and operation of the City's transportation network, water distribution, sanitary sewer treatment, and parks facilities.

Fire Department

In case of emergency, telephone 9-1-1.

The Campbell River Fire Department responded to more than 2,000 emergency calls in 2011, including public assistance calls, motor vehicle accidents and strucutre fires.

Parks, Recreation & Culture

The Parks, Recreation & Culture Division provides a gateway to leisure opportunities and community services.  These services include providing a wide variety of programs and services in our facilities (Sportsplex, Community Centre, and Centennial Pool) and recreational activities in our Parks.  Whatever your leisure interests are, get involved and take advantage of our recreation facilities, programs and parks. 

For detailed information regarding the Parks, Recreation & Culture Division including programs either use the search feature at the top left of the home page or go to "Residents" Recreation and Community.

City Manager's Office

The Chief Administrative Officer/City Manager assists Council to establish its strategic direction for the City; promotes Council teambuilding; and acts as the liaison for the Mayor. The City Manager provides recommendations to Council that reflect relevant facts, options and professional opinion pertaining to issues considered by Council.

 

Land Use Services

This department manages applications and regulations related to land development, building, business licences and development services. 

The Land Use Services Department also leads the City’s long-range planning through the development and maintenance of the City’s Official Community Plan and Zoning Bylaw regulations.

 

Information Services Department

The Information Services Department of the City of Campbell River is responsible for the electronic assets of the City.  This includes the network infrastructure, servers, workstations and laptops, GIS and Business Systems.

Legislative Services
The office of the City Clerk provides administrative services to Council and its committees, to all City departments and to the citizens of Campbell River.
Bylaw Enforcement
Bylaw Enforcement aims to inform, educate and enforce City regulatory requirements.
Supply Management

Supply Management, Property - Risk Management, Capital Works, and Asset Management are the departments within Facilities and Supply Management Division.

The division works closely with all City departments.

Human Resources
The Human Resources Department is responsible for a variety of services including employment, recruiting and staffing, compensation, labour relations, training, occupational health and safety, and the development of human resources policies.
Finance Department
The Financial Services Department manages the City's Financial Information System.
Campbell River Airport
The Campbell River Airport is located at the south end of the City.  Coming north from Courtenay, turn left at the Jubilee Parkway light.  There is a sign that says Campbell River Airport. 
Sustainability Department
Working under the Operations Division, the Sustainability Department works closely with all City Departments to coordinate the City's carbon neutral and Green City initiatives.
Tax Rates Archives
Download documents detailing property tax rates for prior years.
Garbage, Recycling and Yard Waste
Publications & Forms

Publications and Forms can be picked up at the City Hall, Land Use Services Department.
Subscribe to our RSS Feed for Updates:  City Departments

Featured Article

FAQs